Privacy Policy

FarePorto (“FarePorto”, “Company”, “Us”, or “We”) understand the importance of protecting your personal information and are committed to maintaining the trust. This privacy implies how we collect your information or you provide the information when you visit the website https://www.fareporto.com/ and the mobile website of the company, or how use any content, services offered by the FarePorto (collectively herein the “Website”) and how we collect, protect, maintain, and share the information.

Consent

By using our website or any services you agree to receive notification and messages from fareporto regarding your reservation and fare deals as per the policy given below. You must read and understand the privacy policy followed by the Terms and Conditions.

What Personal Information Do We Collect?

Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, age, etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers.

The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you)."

Some of the information identified above may be considered sensitive information under certain laws. Please be aware that this information may be required for certain bookings and we may not be able to complete such bookings without this information.

Personal Information

  • Name
  • Email Id
  • Phone Number
  • Permanent Address
  • Current Address
  • Passenger age, gender, marital status, medical condition, and disability information.
  • Credit/ Debit card details
  • Travel dates (Departure & Arrival)
  • Destination
  • Travel preferences
  • User device ID
  • Details of flight bookings i.e., travel itinerary and flight numbers.

How Do We Collect Your Personal Information?

We collect your information through the following channels:

  • When you fill out an online booking form or register on our website.
  • We use cookies and other tracking technologies to collect information that reflects your browsing behavior on our website.
  • We track your interaction with us on social media platforms or when you share content from our website.
  • We may also get your information from third-party providers including travel agencies.

Log Files

FarePorto follows standard procedure on using the Log files. These files are used to log the user time to visit the website. All the hosting companies use this as part of hosting service analytics. The information log files collect include Internet Protocol (IP), Internet Service Provider (ISP), Browser type, date and time stamp, exit pages, and the number of clicks. These log files are not linked to any information which is personally identifiable. The reason of this information is to analyze trends, administer sites, track user’s movement on website and gather the demographic information.

Advertising Data Privacy Policy

The third-party partners process information about the device and use of service.

  • The device information such as IP address, device version and type, geolocation, and other user agent string data.
  • Service usage data when taking or exiting our services, links clicked, browse search, and other content viewed.
  • Advertising measurement data which is associated with view of, click on, cookie IDs given to every device.

Children Policy (Age Restriction)

The person who is using the website must be 13 or more age as our website not intend to, or designed to use by children below 13 years. We do not intend to collect any personal information from children under 13. If we gather or receive any information without parental consent that their child has provided information such as name, phone number, email id, address, or any user name we will instantly delete that information. You can directly mail us at [email protected] if you think we might have any information from child under 13.

Third Party Privacy policy

Fareporto Privacy Policy not apply to any other website or other advertisers. Although we advise you to consult the respective Privacy Policy of these third party ad servers for detailed information. It may contain certain practices and instruction on how to opt out on options.

You also have option to disable cookies with your individual browser. To know detailed information about cookie management with specific browser you can find at browsers respective websites.

How Do We Use Your Personal Information?

We may use your personal information to:

  • To process your flight bookings, purchases, any information about product or services, and other travel services requests.
  • Inform you about your reservations, flight schedules, modifications, cancellations, and so on.
  • Communicate for personalized plans, offers and promotions based on your travel preferences.
  • Enhance our website and services and identify areas for further improvement.
  • To promote services through advertising that might find you interesting.
  • Adhere to guidelines and regulations defined by the law.

Who We Share Your Personal Information with?

We may share your personal information with:

  • Our service providers include airports, airlines, and other travel industry partners.
  • Third-party processors including those companies that help us process payments or channelize other operations.
  • Law enforcement and government agencies, as requested by them, for legal requirements.

How we share your Information?
We disclose the personal information we collect (or otherwise generate or obtain) as follows:

With our travel partners. We share your information with our travel partners to provide the Services (such as connecting users with airlines or online travel agents to book a flight or other travel service, and sharing personal details, contact information, passport information, preferences, requests, accommodations, and other information with the airline or online travel agent) and for our travel partners' own purposes.

Terms and Conditions need to update with below additional content Fareporto is a travel agent. We do not sell tickets directly but partner with a range of airlines, agents and consolidators to show you the best deals and pricing. However actual Prices may change during final booking confirmation stage.

  • Fareporto port takes all reasonable care to ensure that information on the site is up to date and accurate. However, neither Fareporto nor its suppliers make any warranty that your access to the site will be uninterrupted; or as to the accuracy of any information on the site; and neither Fareporto nor any of the suppliers accept liability for any errors or omissions on the site.
  • Fareporto gives no warranty in respect of the site or its content and cannot be held responsible for any resulting damage or consequential loss.

Your rights and choices to Obtain and Rectify your Information

If you have log in on our website, then you can alter or review your personal information in your account in the profile section. To request access or alter or delete any personal information you can mail us at [email protected]. There may be some requests that we may not accommodate to change if webelieve it might violate legal requirement, law, or any information is incorrect.

If the user deletes the User Contributions from the website, then copies of the User Contribution will endure in archived and cached pages or you can copy or store by other website users. To proper access and use information on the website that also includes User Contribution is control by Terms and Conditions. Also, the residents of specific states within United States may have personal information choices and rights.

SMS Disclosure for Marketing Text Messages

By opting to receive marketing text messages from Fareporto you are agreeing to receive recurring automated personalized and promotional marketing texts such as MMS and SMS from Fareporto. It also includes text messages that may be sent using automatic telephone dialing system to mobile numbers available in opt-in.

Use of Information:

The information we collect through SMS opt-in will be used to:

  • Send promotional and marketing messages.
  • Provide to update on services, products, and promotions.
  • Notify if there are any changes on our policies or services.

Data Privacy:

  • We respect your privacy and committed to protect your personal data. We will use your information as its mentioned in the privacy policy.
  • Your contact number or any other personal information will not be shared to the third party for any marketing purpose with your consent.

Opting Out:

You can opt out if you do not want to receive marketing text messages by just replying “STOP” to any messages. Once we receive your opt-out message we will remove from marketing list within a specific time frame.

Security of Data

We handle and collect all the personal information securely as we have implemented industry standard norms to secure your personal information from any unauthorized access or accidental loss, alternation, or disclosure. You provide any information or data its stored on our servers behind firewalls and if there are any payment transactions it will encrypted using SSL technology.

Unfortunately, the transactions via internet cannot always be secure. Although, we take all the reasonable security measures to protect your information but we cannot guarantee the security of personal information transmitted to use online. But if we know your personal information is compromised we will notify you by mail in the most convenient time or if required by applicable law.

Retaining your Information

We will retain your personal information until it fulfill the purpose of your work that too under applicable law. We will aggregate or unidentified your information after using for trend analysis or analytical purposes beyond any retention period. After deleting your personal information, we make sure to use industry standards that your data would not be recovered under any circumstances. Although we keep residual copies of your information in backup system to protect the system from malicious loss. This information or data is inaccessible unless restored or retained and all the unnecessary information will be deleted.

Criteria’s to determine the retention period:

  • To keep transaction records with us for specific time period under applicable law.
  • Retaining your information from opening user account, or recent booking, and till the transaction you made through.
  • Even if the information is needed for backup security of our system.

Measures to Keep Your Personal Information Safe and Secure

We implement the following measures that are significant to protecting your personal information.

  • Our servers are located in secure data centers with 24/7 monitoring.
  • We use SSL encryption to protect sensitive data that is transmitted over the internet.
  • We restrict access to your personal information to our authorized teams only.

What Are Your Rights?

You have the right to request access to your personal information saved with us; request the rectification of incomplete information; request the deletion of your information under specific circumstances; and express objection to the processing of your personal information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA California consumers also have the rights to:

  • Request that business which collects consumer’s data disclose the categories and specific information of personal data that business has collected about consumers.
  • To delete any personal data that business has collected about the consumer.
  • If business sells consumer’s data, not sell the consumer personal data.

If you have any above request,we will respond you within one month. So if you want to request any these rights please contact us.

GDPR Data Protection Rights

We want to make sure you are aware of your data protection rights. Each user is entitled to do the following:

  • Right to Rectify: You can request to change your any personal information that you believe is incorrect. And you also have the right to ask that if there’s any information missing so we can complete it.
  • Right to Access: You can request to have the copies of your personal information or data. We may charge a small fee for using this service.
  • Right to erasure: You have the right to request to delete or erase your personal information under certain conditions.
  • Right to data portability:You have right to ask to transfer your personal data to other organizations that we collected or directly transfer to you under some conditions.
  • Right to restrict processing: You have right to restrict the processing of your personal data under some conditions.
  • Right to object to processing: You have right to object the processing of your personal data under certain conditions.

Canadian Resident’s Privacy Rights

If you are a Canadian resident, you can request to disclose your certain personal information to collect and use your information unless doing so would create disproportionate effort for fareporto. Once we receive the verifiable request we will disclose your personal information.

  • The categorization of personal information we have collected.
  • The categorization of sources we collected.
  • Our commercial our business purpose for collecting the personal information.
  • The categorization of third parties when we shared your personal information.

Amendments in Privacy Policy

We reserve the right to edit, modify, or update this Privacy Policy at any time without notice. You are advised to stay familiar with our latest policy whenever you choose to use our website or avail our services.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone no: +1-844-569-3342

Email id: [email protected]

Thank you for choosing FarePorto as your trusted flight booking partner!